Contact us
Last updated September 4, 2026
Real people answer every email. Most questions get a reply the same business day, and always within 2 business days.
Include the email address of the Google account you used, and attach the photo if your question is about a result.
Common requests
- My photo was rejected. Send us what the authority said and we will either regenerate it or refund you under our refund policy.
- I cannot find my download. Sign in and open My Photos. Every purchased photo is stored there.
- Delete my data. Email us from your account address and we will delete your photos and account within 30 days, as described in our privacy policy.
- Press or partnerships. Same address, put "Partnership" in the subject line.
Before you email
The FAQ covers photo formats, sign-in and download questions, and the blog has country-by-country requirement guides.